[UCI-Calit2] CRITO Hour--Social Media and Crises

Anna Lynn Spitzer aspitzer at calit2.uci.edu
Wed Apr 28 10:42:54 PDT 2010

You are invited to the last CRITO hour of the academic year: 


Title:                      Resilience in Collaboration: Social Media
Use During Environmental Crises


Speaker:              Gloria Mark, informatics professor


Time:                     Noon


Date:                     Wednesday, May 5, 2010


Location:              Calit2 Building Room 3008, UC Irvine



Abstract:              Environmental crises such as natural disasters or
wars can have highly disruptive long-term effects on people's lives.
People may be confined at home, unable to travel to work or to visit
family and friends. They may have to relocate to a safer, yet unfamiliar
environment. They may not know which information they can trust. The
advent of social media technologies enables people living in disrupted
environments to be resilient in continuing to work and socialize and in
finding reliable information. Mark will discuss an ongoing empirical
study of people living in conflict zones who have experienced prolonged
disruption in their work and personal lives, describing how social media
technologies played a major role in providing alternative resources to
reconstruct, modify, and develop new patterns of action for work and
socializing. She will discuss how people used these technologies to be
resilient by reconfiguring social networks, self-organizing, creating
redundant infrastructure, being proactive and repairing trust in
information. In most cases, the use of these technologies led to more
reliance on virtual work and in some cases to deeper structural changes.
Mark will talk about these systemic changes and describe broader
implications for how information technology can support people in being
resilient when their environment is disrupted.


Bio:        Gloria Mark is a professor in UCI's Department of
Informatics. She received her Ph.D. in psychology from Columbia
University. Prior to joining UCI, she was a research scientist at the
GMD (German National Research Center for Information Technology), in
Bonn, Germany; a visiting research scientist at the Boeing Company; and
a research scientist at the Electronic Data Systems Center for Advanced
Research. Mark's research focuses on the design and evaluation of
collaborative systems. Her current projects include studying
multi-tasking of information workers, technology use in disrupted
environments and the use of virtual worlds for work collaboration. In
2006, she received a Fulbright scholarship to conduct research at the
Humboldt University in Berlin. Mark has published in numerous
conferences and journals, including the ACM CSCW, CHI, ECSCW, DIS,
Group, and RE conferences and CSCW, CACM, and ISR journals. She was
program chair for the ACM CSCW'06 and ACM Group'05 conferences, will be
program chair of CSCW'12, and is on the editorial board of the CSCW


Additional Information:  Reservations are required by Monday, May 3, to
Kathy Honda, hondak at uci.edu.



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